Question 1

How quickly will you respond to my enquiry?

Accepted Answer

We respond to all enquiries within one business day, Monday to Friday. For urgent matters, please note "urgent" in your message and we will prioritise your request. Our team spans Istanbul, Gaziantep, and Melbourne, which means enquiries sent at most hours of the day reach someone who is online and able to respond.

Question 2

What happens after I submit the contact form?

Accepted Answer

A member of our team will review your message and follow up by email, usually within a few hours during business days. If the nature of your project suits it, we will suggest a short discovery call to better understand your requirements before providing any recommendations or proposals.

Question 3

Is the initial consultation really free?

Accepted Answer

Yes, completely. Our discovery consultation involves no charge and no obligation. We see it as the right way to start any business relationship. We will ask questions, review your current setup if relevant, and give you honest advice on what we think will work best for your goals. If we are not the right fit, we will tell you.

Question 4

Do you work with clients outside Turkey and Australia?

Accepted Answer

Absolutely. We work with clients globally. Our team is experienced in remote collaboration across multiple time zones and we use modern project management and communication tools to keep projects moving smoothly regardless of where our clients are based. The majority of our international clients are in Europe, the Middle East, and North America.

Question 5

What information should I include in my message?

Accepted Answer

The more context you provide, the more useful our initial response will be. Helpful details include your project type, your current platform or tech stack if relevant, your approximate budget range, your target launch date, and what outcome you are hoping to achieve. Even a rough brief is far better than nothing and helps us prepare for a productive first conversation.

Question 6

Can I book a call directly instead of using the form?

Accepted Answer

Yes, you can use the Book a Call button throughout our website to schedule a time directly in our calendar. This is handled through Calendly and lets you choose a slot that suits you without back-and-forth scheduling. Discovery calls typically run 30 to 45 minutes and are conducted over Google Meet or Zoom.

Get In Touch

Talk to Our Team

Melbourne Head Quarter

Istanbul Office

Gaziantep Office

What to Expect When You Reach Out

Response Within 1 Business Day

Expert Advice, Not Sales Pressure

Free Discovery Consultation

Flexible Engagement Models

Questions About Working With Us

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